Consistent criteria
Define what a good review looks like once, then apply it to every case.
Review & oversight
Every review, to the same standard.
Structured checklists that hold every case to the same suitability and Consumer Duty criteria.
What it does.
Per advice type
Different checklists for different advice, each surfacing what matters for the case in front of them.
A recorded trail
Every item a reviewer checks is captured. The review itself becomes evidence.
Why it matters
Consistency is the point. The FCA does not just want files reviewed. It wants to see that they are reviewed the same way, to a defined standard. Checklists turn a reviewer’s judgement into a repeatable, evidenced process.